Transfer ownership
The owner offers the business to someone else in it. The proposal is accepted by email and lasts 72 hours.
Every business has a single owner. This transfer is the only way to change it.
Who can: only the owner, to someone who is already part of the business.
Send the proposal
- For security, you must have signed in less than 15 minutes ago. If not, sign out and sign in again.
- In Team, tap Transfer ownership in the person's row.
- Confirm with Send the proposal.
We email them a link to accept, which lasts 72 hours. Team shows Pending ownership transfer, with the date it expires.
There's only one proposal at a time: if you send another, it cancels the previous one. To cancel it, tap Cancel the proposal.
Accept it
- The person opens the link in the email and signs in with that email.
- They see who is offering them the business and until when the offer lasts.
- They tap Accept.
From then on they own the business, with every permission, and the previous owner stays on as an admin. If they don't want to accept, they don't have to do anything: the proposal expires on its own.
What each message means
| Message | What happened and what to do |
|---|---|
| For security, to transfer the business you must have signed in less than 15 minutes ago | Tap Sign out and sign in again: after you sign in, the confirmation opens again. |
| This proposal is for another account | You signed in with another email. Sign out and sign in with the email it was sent to. |
| This proposal has expired | The 72 hours are up. Ask for another one. |
| This proposal is no longer valid | It was accepted or canceled, or one of the two people changed roles or left the business. |
| We couldn't find this proposal | Check that the link is complete, exactly as it arrived in the email. |
| Your account can't own a business | It needs a verified email and can't be a guest account, a blocked one or a Restoman team account. |
| This business is closed | A closed business can't be transferred. |