Change someone's roles

Who can: the owner, with anyone; an admin, with anyone who isn't an admin or the owner. Nobody changes their own roles.

Step by step

1. In Team, tap Edit in the person's row.
2. Change what you need:
   • Roles: one or more; each role adds its permissions.
   • Location access: All locations or Assigned locations only.
   • Locations where they work: with "Assigned locations only", these are the only ones they reach.
3. Tap Save changes.

The changes apply right away. Admins always reach every location, whatever their location access says.

If the person also works at an archived location, that assignment stays as it is and is listed separately.

If you don't see the form

The page tells you why:

• You can't change your own roles or locations: ask someone else who runs the business.
• Nobody can change or remove the owner of the business: ownership only changes through a transfer.
• Only the owner can change or remove an admin.

If you see There are no changes to save, what you chose is what they already had.

Other messages

Message	What happened and what to do
Only the owner can give the admin role	Choose another role, or ask the owner.
One of the roles you chose no longer exists	Someone deleted it. Reload the page and choose again.
That person is no longer part of the business	They left or were removed meanwhile. Reload the page.