Sold out
You mark what ran out at a location, until tomorrow or until you reactivate it, and offer it again. A dish whose required options sold out can't be ordered either.
When something runs out, you mark it sold out at that location: it stops being offered there, and the other locations serving the same menu keep offering it. You open it from Locations, with Sold out in the restaurant's row.
Who can: whoever works at the location: the owner, the admins, the manager, the cashier, the kitchen and the waiters, and anyone with a custom role that has "Menu: Change availability". Everyone else sees it read-only. At an archived location nobody changes it.
Mark something sold out
- In the location's menu, search for the product or the option, or scroll to its category. Options appear under each dish that offers them; if you search for an option, you see the dishes that offer it with only the matching options.
- Tap Mark sold out in its row and choose until when:
- Until tomorrow: it comes back on its own at 6 in the morning, in the location's time. This is the usual choice when the day's stock ran out.
- Until I reactivate it: it stays sold out until someone offers it again. Useful when a supplier is missing or the dish leaves the menu for a while.
Cancel closes the choice without changing anything. An option such as "Fries" in the "Combo" group sells out once for every dish that offers that group.
What is sold out now
Sold out now gathers everything sold out at the location, with until when and who marked it ("someone on the team" if that person hasn't set their name yet). Offer again puts it back on the menu right away.
When a dish can't be ordered
If a dish has a required option group and there aren't enough options left to choose from (for example, every side in "Combo" sold out), customers can't order it even though the dish itself isn't sold out. You see it in its row: "Can't be ordered: no options left in Combo." Offer an option again, or mark the dish sold out.
What each message means
| Message | What happened and what to do |
|---|---|
| This location serves no menu | It's a venue, or it has no menu yet: choose one with Choose a menu in Locations. |
| Choose what to mark | Tap Mark sold out in the row of what ran out. |
| That no longer exists: someone changed it meanwhile | It was archived while you had the page open: reload it. |
| This location is archived: reactivate it to change it | The owner or an admin reactivates it in Locations. |
| You don't work at this location | Only people assigned to that location mark items sold out. |